Privacy Policy
Last Updated: January 2025
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Our Commitment to Privacy
Dtenik ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses or training programs
- Contact us for support or inquiries
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include: name, email address, phone number, company name, job title, and billing information.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
1.3 Course and Learning Data
For enrolled students, we collect course progress, quiz results, assignments, certificates earned, and interaction with course materials to provide personalized learning experiences.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process course enrollments and deliver training content
- Manage user accounts and authenticate users
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Improve our website, services, and user experience
- Analyze usage patterns and optimize performance
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, email service providers, hosting providers). These providers are bound by confidentiality agreements.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest (SSL/TLS)
- Secure servers with firewall protection
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at the email address provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how users interact with our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: dtenikvn@gmail.com
Address: Dtenik Technology Solutions
182 Cong Hoa Street, Bay Hien Ward, Ho Chi Minh City, Vietnam
Phone: +84 76 455 3456